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DTSTART:20190808T153000Z
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SUMMARY:Building insights: How data and experimentation create customer experience
DESCRIPTION:From considering the green credentials of your home to enabling flexible styles of working in your smart offices\, people around Australia are looking to experience their environments in new and challenging ways. And they're creating a lot of data as they do it.\n\nIf you've worked in a CBD office in Australia\, the chances are high you've been in a building managed by Dexus. The company manages more than 1.7 million square metres of floor space across Australia\, meaning its IT team is responsible for the experiences of a dizzying number of tenants.\n\nToby Heaton-Armstrong\, Head of Digital Technology at Dexus\, is the man at the centre of that experience. Combining customer\, financial and operational data\, he is tasked with building actionable insights to improve the experiences his tenants have in their jobs\, and in their lives.
X-ALT-DESC;FMTTYPE=text/html:<p style="box-sizing: border-box\; margin: 0px 0px 19px\; color: rgb(102\, 102\, 102)\; font-size: 18px\; line-height: 27px\; font-family: &quot\;Segoe UI&quot\;\, &quot\;Segoe UI Semilight&quot\;\, &quot\;Segoe UI Light&quot\;\, Arial\, sans-serif\;">From considering the green credentials of your home to enabling flexible styles of working in your smart offices\, people around Australia are looking to experience their environments in new and challenging ways. And they&rsquo\;re creating a lot of data as they do it.</p>\n\n<p style="box-sizing: border-box\; margin: 0px 0px 19px\; color: rgb(102\, 102\, 102)\; font-size: 18px\; line-height: 27px\; font-family: &quot\;Segoe UI&quot\;\, &quot\;Segoe UI Semilight&quot\;\, &quot\;Segoe UI Light&quot\;\, Arial\, sans-serif\;">If you&rsquo\;ve worked in a CBD office in Australia\, the chances are high you&rsquo\;ve been in a building managed by Dexus. The company manages more than 1.7 million square metres of floor space across Australia\, meaning its IT team is responsible for the experiences of a dizzying number of tenants.</p>\n\n<p style="box-sizing: border-box\; margin: 0px 0px 19px\; color: rgb(102\, 102\, 102)\; font-size: 18px\; line-height: 27px\; font-family: &quot\;Segoe UI&quot\;\, &quot\;Segoe UI Semilight&quot\;\, &quot\;Segoe UI Light&quot\;\, Arial\, sans-serif\;">Toby Heaton-Armstrong\, Head of Digital Technology at Dexus\, is the man at the centre of that experience. Combining customer\, financial and operational data\, he is tasked with building actionable insights to improve the experiences his tenants have in their jobs\, and in their lives.</p>\n
LOCATION:online https://info.microsoft.com/AU-Dyn365-WBNR-FY20-08Aug-08-Buildinginsights-SRDEM2263_LP01Registration-ForminBody.html
UID:e.781.27832
SEQUENCE:3
DTSTAMP:20260513T210732Z
URL:https://business.littleriverchamber.org/events/details/building-insights-how-data-and-experimentation-create-customer-experience-27832
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